At Innarafab, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, this Refunds and Cancellations Policy explains your options for returning products and obtaining refunds.
Returns
You may return products within 6 days of receipt for a full refund or exchange, provided that the products are in their original condition and packaging. To initiate a return, please contact our customer service team at innarafab@gmail.com
Refunds
Once we receive your returned product, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to your original method of payment. Please note that it may take some time for the refund to appear in your account.
Exchanges
If you wish to exchange a product for a different size or color, please contact our customer service team at innarafab@gmail.com . We will guide you through the exchange process and provide instructions for returning the original product.
Cancellations
You may cancel your order within 6 hours of placing it for a full refund. To cancel an order, please contact our customer service team at innarafab@gmail.com. If your order has already been shipped, you will need to follow the returns process.
Non-Returnable Items
Certain items are non-returnable, including:
• Custom-made or personalized products.
• Intimate apparel (for hygiene reasons).
• Clearance items.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at [Your Contact Information]. We will arrange for a replacement or refund as quickly as possible.
Shipping Costs
You are responsible for paying the shipping costs for returning products, unless the return is due to our error (e.g., you received an incorrect or defective item).
Changes to This Policy
We reserve the right to modify this Refunds and Cancellations Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Refunds and Cancellations Policy, please contact us at
Innarafab@gmail.com
